Salesforce Admin Role & Staffing Recommendations

Because the Salesforce software takes care of many traditional admin tasks, system administration is easier than ever before. Customizing the application, training users, and “turning on” new features—all are just a few clicks away. The person responsible for these tasks is your Salesforce CRM administrator. Because this person is one of the most important resources in making your CRM a success, it’s important to carefully choose your administrator and to ensure they are keeping their skills up to date.

Maximize Your ROI is the market leader among growing businesses.  Organizations adopt Salesforce to increase their leads, minimize lost opportunities, and automate business processes.  And Salesforce is the perfect tool for the job; it’s fast, flexible, and robust.  However, we are often contacted by customers who feel they haven’t yet maximized their ROI.

Successful Small Businesses – Time to Graduate to CRM

Successful small businesses are one of our favorite types of clients.   Technology can often make a major difference when a business has survived the initial startup mode and is now gaining traction in their industry.  When a small business is initially starting out, they can usually get by with emailing spreadsheets, leaving sticky notes on desks, and meeting frequently.  But in a growing business, these types of systems will break down.  The end result is lost opportunity, and a risk of stalling the business. Developer Tools Review

We’ve recently spent quite a bit of consulting time developing Visualforce and Apex code.  Each client seems to prefer their own Integrated Development Environment (IDE), and so we’ve had an opportunity to try out nearly all of the leading developer tools in the last year.  In this article, we’ll list the major tools and their pros and cons.

User Experience: 5 Avoidable Mistakes

With the advent of easier web development methods, it’s become easier than ever to saddle your users with an awful user experience (UX).  Every day people are creating thousands upcon thousands of web pages.  These pages confuse their visitors, give poor impressions, and generally pollute the web.

But it takes a lifetime to learn the proper UX skills, including graphic design, information architecture, interactive design, and user psychology.  This article won’t make you a UX PhD, but it will point out some of the most common UX mistakes.

Treat these as “low hanging fruit”.  With a little knowledge you can avoid the most common UX problems up front.

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