Because the Salesforce software takes care of many traditional admin tasks, system administration is easier than ever before. Customizing the application, training users, and “turning on” new features—all are just a few clicks away. The person responsible for these tasks is your Salesforce CRM administrator. Because this person is one of the most important resources in making your CRM a success, it’s important to carefully choose your administrator and to ensure they are keeping their skills up to date.
Salesforce.com is an extremely flexible development platform. Any seasoned admin or developer could create a basic project management tool in short order.
But another benefit of the Salesforce platform is that you don’t need to re-invent the wheel. Often, someone has already created such a tool. That’s the case with Milestones PM, a free offering from the Salesforce AppExchange.
Welcome to the Cloud Notions blog! We’ll use this space to post updates on topics such as:
- Technical Topics
- Project Management
- Software Product Management
- IT Strategy
- Non-Profit Support
Of course, other topics may surface as well. If you have questions or comments about a particular topic, please contact us.