Because the Salesforce software takes care of many traditional admin tasks, system administration is easier than ever before. Customizing the application, training users, and “turning on” new features—all are just a few clicks away. The person responsible for these tasks is your Salesforce CRM administrator. Because this person is one of the most important resources in making your CRM a success, it’s important to carefully choose your administrator and to ensure they are keeping their skills up to date.
Successful small businesses are one of our favorite types of clients. Technology can often make a major difference when a business has survived the initial startup mode and is now gaining traction in their industry. When a small business is initially starting out, they can usually get by with emailing spreadsheets, leaving sticky notes on desks, and meeting frequently. But in a growing business, these types of systems will break down. The end result is lost opportunity, and a risk of stalling the business.
For decades, organizations have invested in technology to incrementally innovate and become more profitable. In the Digital Era, organizations use technology to transform how they interact with customers, what they sell, how their employees work and make decisions, and how they optimize their businesses.
In today’s business environments, customer expectations are changing the way we do business. Customers expect engagement to be easy, content to be rich, and access immediate and reliable. This is the force powering the movement to become a digital business.
With the new version of CloudNotions.com under construction, I needed a way to clone the live site (aka “production”) down to my PC. This would allow me to make sweeping changes and try out things locally, without altering the live website until we were ready. Read on for details…
Welcome to the Cloud Notions blog! We’ll use this space to post updates on topics such as:
- Technical Topics
- Project Management
- Software Product Management
- IT Strategy
- Non-Profit Support
Of course, other topics may surface as well. If you have questions or comments about a particular topic, please contact us.