Our retail client operates brick-and-mortar pet stores in multiple states. They use Salesforce as the CRM system of record, capturing everything from past orders to pet birthdays. They needed a Salesforce-native point-of-sale system, with customized “bill to my account” functionality.
A retail client approached us to replace their old point-of-sale system with something native to Salesforce. But they needed custom business logic. For example, when an order contained a certain product, loyalty credits should be awarded to the account. Additionally, they needed to securely tokenize and store credit cards within Salesforce, so customers could perform a touchless check out at the cash register.
- Salesforce Sales Cloud
- Eposly Point-of-Sale
- Kulturra Payment Center
- Custom Apex Triggers and Platform Events
- Custom Lightning Web Components
- Apex Data Loader (Migrate existing gift cards)
We helped implement AppExchange apps such as Eposly POS and Kulturra Payment Center. Then we developed customized logic and screens to support industry-specific requirements from the client. These included Apex triggers that grant loyalty points, custom tax logic by state, custom price book auto-selection, and a Lightning Web Component to charge the card on file.