Salesforce.com is the market leader among growing businesses. Organizations adopt Salesforce to increase their leads, minimize lost opportunities, and automate business processes. And Salesforce is the perfect tool for the job; it’s fast, flexible, and robust. However, we are often contacted by customers who feel they haven’t yet maximized their ROI.
We always say that in the cloud, nothing is impossible. Last St. Patrick’s Day, my daughter challenged me to use the power of Salesforce…to help catch a Leprechaun! It was a great way to demonstrate the intersection of the “Internet of Things” (IOT) and cloud-based artificial intelligence (AI).
Clients often have website forms with a large number of fields, especially checkboxes. Unfortunately, it’s often Salesforce that bears the brunt of this by simply adding all the fields to the Leads object. In this post, I’ll explain how you can avoid having 60+ checkboxes on the Lead record page, but still show checkboxes on…
Because the Salesforce software takes care of many traditional admin tasks, system administration is easier than ever before. This person is one of the most important resources in making your CRM a success; it’s important to carefully choose your administrator and to ensure they are keeping their skills up to date.