At one of our clients the Customer Success Managers (CSMs) were spending hours each week manually assembling Salesforce reports into Excel files for their clients. This reporting was far from simple. It included multiple tabs, conditional formatting, charts, graphs, and highlighted data. As the company’s customer base grew, so did the requests for new data…
Home-based healthcare providers face unique scheduling and operational challenges, particularly when managing multiple patient appointments within the same household. Cloud Notions recently partnered with a leading home-based primary care provider to deploy Salesforce Field Service (Home Health), delivering a customized solution that streamlined appointment scheduling, optimized dispatching, and seamlessly integrated with Athena Health’s EMR Appointment…
Cloud Notions recently completed a transformative integration between Salesforce Health Cloud and Athena Health EMR, enabling seamless two-way communication for patient registration and appointment scheduling. This integration eliminates redundant data entry and ensures real-time synchronization between systems, providing healthcare organizations with a more streamlined workflow.
Recently, the team at Cloud Notions had the opportunity to work on a Marketing Cloud Account Engagement (aka MCAE or “Pardot“) quick start project for one of our clients. The goal of the project was to help the client set up Pardot and launch a successful pilot campaign, so the new director of marketing could…
Did you know that Experian does more than just provide credit scores? Experian has numerous clearinghouse data elements, including Insurance eligibility verification. Read below for more info on how we used Experian and Salesforce Health Cloud to seamlessly check patient insurance status when a care plan is entered into Health Cloud.
In some industries, mailing physical letters and shipments are a business-critical task. We recently built an integration in HubSpot to allow mailing address verification right from within HubSpot. No more wasted postage to addresses that don’t exist! Interested? Read below for details.
Our client operates a chain of pet resorts in multiple states. They use Salesforce as their system of record, but needed a customer portal for pet owners to make reservations and update personal information. We created a customized portal experience using Magentrix. Read below for details.
Our retail client operates brick-and-mortar pet stores in multiple states. They use Salesforce as the CRM system of record, capturing everything from past orders to pet birthdays. They needed a Salesforce-native point-of-sale system, with customized “bill to my account” functionality.
This customer success story outlines how we helped implement Salesforce Health Cloud, and use AWS to integrate with FTP servers for dozens of hospitals across the country. The client grew revenue by 5X and was successfully acquired by investors.
Building a custom partner portal to allow self-service uploading of sales and royalty reports from partners. This allowed our client to “do more with less”, especially during COVID.